Overview

If product is defective, damaged or broken, contact us with in 2-3 Days of delivery otherwise no return or refund claims will be entertained. If Product is not working, contact us with the testing proof of the product received from us, without testing proof no return or refund claims will be entertained.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {info@roboticspare.com} .

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.


Returns and warranty, if any , have been mentioned with particular products in product information page. We accept returns in case of wrong product delivery with original packing with in 2 days.

If reverse pickup has been arranged for defective/damaged products, after receiving the products back refund/replacement can be initiated.

If order is prepaid and customer did not accept, receive or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.


If order is cancelled by our end for any reason, we will refund the full amount back to your account or card whichever is applicable with in 10 working days.

If order is failed or cancelled and money gets deducted from your account, then your paid amount will be automatically refunded back to your card or account whichever is applicable.

Need help?

Contact us at {info@roboticspare.com} for questions related to refunds and returns.